3pgame Privacy Policy

2.1 Information You Provide Directly

This includes information provided by the player when registering an account or getting in touch with us—

• Name (full name)
• Date of birth (to verify age 21+)
• Email address
• Phone number
• Payment account details (KBZPay, Wave Money, AYA Pay)
• Any communication notes you provide yourself

2.2 Information Collected Automatically

When you access the website or platform, the following technical information may be recorded—

• IP address and network data
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Session cookies and access logs

2.3 Financial Data

Records of deposits, withdrawals, and gameplay are protected as a priority. We do not store bank card or payment PIN codes.

3pgame keeps players' personal information as secure as possible. However, it may be shared with third parties in the following circumstances—

4.1 Payment Service Providers

Only the data needed to handle financial transactions is shared with payment service providers such as KBZPay, Wave Money, and AYA Pay. They are bound by data protection agreements.

4.2 Technology Service Providers

Only the data needed for them to carry out their duties is shared with providers of server hosting, cybersecurity, and platform maintenance services.

4.3 Legal Requests

Required data may be disclosed in cases arising from a lawful request by a recognised authority or a court order.

4.4 Safeguards

We will not sell your personal information to advertising networks, data companies, or unrelated third parties.

3pgame has put in place technical and operational measures to protect players' personal information—

• All data transmissions are protected with SSL (TLS) encryption
• Financial data is stored in an encrypted database
• Our staff can only access data relevant to their role
• The platform is regularly checked using cybersecurity tools
• If a data breach occurs, affected users and the relevant authorities will be notified without delay

Data security is not our responsibility alone. Do not share your account password with third parties. Be aware that 3pgame will never ask for your PIN, OTP, or confidential information via Live Chat or email.

We retain players' personal information for as long as needed to provide our services or to meet our legal obligations—

• Active accounts — for as long as the account exists
• Financial records — for the period required by law
• Customer service records — for a reasonable period after the issue is resolved
• Marketing data — until you withdraw your consent

Once the retention period ends, personal information will be securely deleted or anonymised.

We may update this Privacy Policy from time to time due to service improvements, changes in law, or technical changes.

• Any changes will be posted on this page and the "Last Updated" date will be revised
• Significant changes may be notified to your registered account by email
• Continuing to use our services after changes are published means you accept the updated policy

If you have any questions about policy changes, contact us at [email protected].